Merchant Policies
Non-Discrimination and Equal Opportunity Policy
South Richmond Adult Day Center (SRADC)
Policy Statement
South Richmond Adult Day Center (SRADC) is committed to providing an environment that is free from discrimination for all participants, employees, volunteers, and visitors. We are rooted in the belief that every individual deserves to be treated with dignity, respect, and compassion, regardless of their background.
In accordance with federal and Virginia state laws, SRADC strictly prohibits discrimination and harassment in all its forms and at all levels of our organization. This policy applies to admissions, program participation, employment, volunteer opportunities, and all other Center activities and services.
I. Non-Discrimination in Services and Participation
SRADC provides services and care that do not discriminate on the basis of race, ethnicity, sex, national origin, age, religion, disability, or impairment . All participants who meet eligibility criteria have the right to:
Be treated courteously, fairly, and respectfully .
Participate in all regularly scheduled activities and services to the extent that space and program limitations permit.
Be free from discriminatory practices related to admission or services .
Receive care and special diets that respect their religious, ethnic, or other personal preferences .
II. Equal Employment and Volunteer Opportunity
SRADC is an equal opportunity employer and volunteer organization. We do not discriminate against any employee, applicant for employment, or volunteer because of race, color, creed, sex, national origin, age, disability, or veteran status .
Our commitment to equal opportunity applies to all aspects of employment, including recruitment, hiring, job assignment, promotion, compensation, training, termination, and all other personnel actions. All employment and volunteer decisions are based on individual qualifications, merit, and the needs of the Center.
III. Protection Against Retaliation
SRADC strictly prohibits retaliation or discrimination against any person who:
In good faith, complains or provides information to the Center, the Department of Social Services, or any other government agency regarding the rights of participants .
Attempts to assert any right protected by state or federal law.
Assists any person in asserting such rights .
Any participant, employee, or volunteer who reports a concern or participates in an investigation will be protected from adverse actions.
IV. Reporting and Enforcement
Any participant, employee, volunteer, or visitor who believes they have experienced or witnessed discrimination, harassment, or retaliation in violation of this policy is strongly encouraged to report the incident immediately.
Reporting Procedure:
Verbal Report: Report the concern to any supervisor, manager, or the Executive Director, Carnell Lewis. You can also speak with any staff member, who will direct you to the appropriate person.
Written Report: A formal written complaint can be submitted to the Executive Director at the Center's main address: 801 Prince Hall Dr, Richmond, VA 23224.
All reports will be taken seriously and investigated promptly and impartially. To the extent possible, confidentiality will be maintained throughout the process. SRADC will take appropriate corrective action to address any substantiated violation of this policy.
V. Posting and Acknowledgment
This policy will be posted in a conspicuous place within the Center, available to participants, employees, and visitors . All employees and volunteers will be provided with a copy of this policy and are expected to adhere to it as a condition of their affiliation with SRADC.
Adopted by the Board of Directors: April 4, 2019
Executive Director: _________________________
Carnell Lewis, MBA, CDP
