Privacy Policy
Effective Date: 21/08/2026
1. Introduction
South Richmond Adult Day Center (SRADC) ("we," "us," or "our") is committed to protecting the privacy of all visitors, families, and caregivers who use our website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us online .
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
2. Information We Collect
We may collect information from you in the following ways:
A. Information You Voluntarily Provide
We collect information that you choose to share with us, for example, when you:
Fill out a contact or inquiry form .
Request information about enrollment or services .
Sign up for events, newsletters, or communications.
Communicate with us via email or phone.
This information may include your:
Full name, email address, and phone number .
Postal address.
The name and age of the potential participant .
Any other details you provide in your message.
We do not collect Social Security numbers, medical records, or protected health information (PHI) through this website. Any PHI is handled offline in compliance with all applicable laws and regulations .
B. Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
Your IP address, browser type, and operating system .
The device you use to access the Site.
The pages you visit, the links you click, and the date and time of your visit .
We may use "cookies" and similar tracking technologies to collect this information and improve your experience .
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide the information or services you request .
To improve and personalize your experience on our website .
To analyze usage trends and monitor the performance of our Site .
To maintain security and protect against fraud .
We will not use your personal information for purposes that are incompatible with those disclosed here without your consent .
4. Sharing Your Information
We do not sell or rent your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
With Service Providers: We may share information with trusted third-party companies that assist us in operating our website or delivering our services. These providers are contractually obligated to keep your information confidential and secure .
As Required by Law: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena .
5. Cookies and Tracking Technologies
Cookies are small data files placed on your computer or device. We use cookies to:
Understand how visitors use our Site.
Improve website functionality and your browsing experience .
Store your preferences .
You can control the use of cookies through your browser settings. You may choose to refuse all cookies or to be notified when a cookie is being sent. However, this may affect the functionality of some parts of our Site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure . However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security .
7. Your Rights and Choices
Under applicable law, you may have the right to:
Access the personal information we hold about you .
Request corrections to inaccurate or incomplete information .
Request deletion of your personal information, subject to certain exceptions .
Opt-out of receiving marketing communications from us at any time .
Withdraw your consent for the collection and use of your data.
To exercise any of these rights, please contact us using the information provided below .
8. Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13 . If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information .
9. Links to Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of any external sites. We encourage you to review the privacy policies of those websites before providing any information .
10. HIPAA Disclaimer
This website is for informational purposes only. Please do not submit any medical records, diagnoses, or confidential health information through this Site. All protected health information (PHI) is handled securely and offline by our staff in compliance with all applicable laws .
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" . We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
South Richmond Adult Day Center
801 Prince Hall Dr, Richmond, VA 23224
(804) 231-9306